Privacy Policy

Effective Date: July 29, 2026

At Expertise Home Care Referral Agency, we are committed to protecting your privacy and safeguarding your personal information.

Information We Collect

We may collect the following personal information when you contact us or request our services:

Name
Phone number
Email address
Mailing address
Information related to your care needs or caregiver referral requests
Any information you voluntarily provide through our website, forms, phone calls, or text messages

How We Use Your Information

We use your information to:

Provide caregiver referral services
Respond to inquiries and service requests
Schedule and coordinate care
Send appointment reminders and service updates
Communicate with clients, caregivers, and authorized family members
Improve our services and customer support
Comply with applicable legal requirements

Information Sharing

We do not sell or rent your personal information.

We may share your information only as necessary to:

Coordinate caregiver referral services
Comply with legal obligations
Work with trusted service providers who assist in operating our business and are required to keep your information confidential

SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS Communications

By providing your mobile phone number, you agree to receive conversational and informational text messages from Expertise Home Care Referral Agency regarding appointments, caregiver scheduling, service updates, and customer support.

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact our office directly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.

Your Choices

You may request to review, update, or delete your personal information by contacting us using the information below, subject to applicable legal requirements.

Expertise Home Care Referral Agency

Phone: (562) 625-8160

Email: expertisehcare@gmail.com

Website: https://www.expertisehcr.com